ServiceNow Ecosystem Partners Quadrant Report April 2025

This document is a quadrant report that evaluates the competitive strengths and service portfolios of ServiceNow partners within the European market. It outlines the importance of data security and compliance, particularly in relation to regulations such as GDPR and the Digital Operational Resilience Act (DORA). The report discusses how European enterprises prioritize compliance and the need for solutions that cater to regional requirements. It details ServiceNow's significant investments in Europe, including a multimillion-euro commitment to enhance service delivery and compliance for highly regulated industries. The report also highlights the role of ServiceNow’s Integration Hub in facilitating compliance through automation and integration with third-party tools. Additionally, it emphasizes the importance of training and change management in ensuring successful adoption of the ServiceNow platform among European enterprises. The document concludes with insights into industry-specific workflows and the growing demand for tailored solutions across various sectors in Europe.