Supply Chain and Operations AI Adoption Survey Report

This report presents findings from a survey conducted in spring 2024, focusing on the adoption of artificial intelligence (AI) among supply chain and operations leaders. The survey involved 1,894 executives across various functions, including finance, human resources, legal, marketing, sales, strategy, and supply chain. The results indicate that while there is a growing interest in AI, nearly 60% of leaders believe their companies are adopting it too slowly. The report outlines that a significant majority of leaders are focused on using AI internally to boost productivity, with expectations of increased usage in various functions over the next two years. Challenges in building AI expertise are highlighted, including difficulties in finding qualified talent and a lack of consistent leadership in AI strategy across organizations. The report also notes that as companies seek to integrate AI into their operations, the demand for AI-specific expertise is expected to remain high for several years.