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HelloShift
Overview
HelloShift is a software company based in the United States, founded in 2014, that specializes in providing a collaboration platform tailored for the hotel industry. With a small team of 1 to 10 employees, HelloShift focuses on enhancing hotel sales operations through its Sales CRM, which integrates front desk activities with sales processes to optimize guest engagement and revenue opportunities. A case study featuring TNJ Management, a hotel management company, highlights the platform's ease of use and quick onboarding capabilities, allowing sales teams to transition from traditional methods such as spreadsheets to a more streamlined digital solution. The platform is designed to facilitate effective collaboration among hotel staff, regardless of their technological proficiency, and emphasizes the importance of the front desk as a communication hub for capturing sales leads. HelloShift's approach aims to transform how hotel operations manage sales and guest success, positioning itself as a user-friendly alternative in the competitive landscape of hotel management software.