Digital Loan Origination System Tracking Guide

This guide outlines the essential components of tracking loans through a digital loan origination system (LOS). It emphasizes the importance of operational efficiency for banks and credit unions, particularly in enhancing employee experience and productivity. The document details various tracking areas, including CRM tracking, loan origination tracking, pipeline tracking, funding tracking, sales goal tracking, renewal tracking, exception tracking, covenant tracking, document collection, and mobile tracking. Each area is described with specific tasks and considerations, such as monitoring loan requests, tracking loan statuses, and managing compliance with covenants. The guide highlights the complexity of maintaining accurate records for a large volume of loans and suggests that a digital LOS can streamline these processes, ultimately leading to improved efficiency and customer satisfaction.