Hexaware Technologies
B.O.T. Model for IT Service Delivery
Pages
14
Time to read
14 mins
Publication
Language
English
Pages
14
Time to read
14 mins
Publication
Language
English
This whitepaper discusses the Build-Operate-Transfer (BOT) model as an innovative approach to IT service delivery. It outlines the challenges faced by traditional managed services, such as disruptions in business continuity and issues related to intellectual property. The BOT model is presented as a solution that allows enterprises to establish their own subsidiary units, which are eventually transferred back to them at the end of the contract. The document details the stages of the BOT model, including the build, operate, and transfer phases, and describes the responsibilities of both the service provider and the client throughout these stages. Additionally, it compares the BOT model with managed services, highlighting differences in ownership, flexibility, and risk management. The whitepaper also addresses potential risks associated with the BOT model and emphasizes the importance of collaboration between the client and service provider to ensure successful outcomes.