Fall 2025 Minnesota Compliance Webinar Q&A Summary

This document is a Q&A summary from the Fall 2025 Minnesota Compliance Webinars, focusing on Electronic Visit Verification (EVV) requirements and related topics. It outlines various questions and answers regarding services that require EVV, the submission of claims through the HHAeXchange system, and compliance calculations. The summary details the necessary steps providers should take if they believe their EVV Compliance percentage is inaccurate, including ensuring proper reporting of visits and caregiver compliance. Additionally, it covers the setup and rules for Live-In Caregivers, account access and portal navigation, and the requirements for client signatures during clock-out. The document also addresses third-party integration with HHAeXchange and provides guidance on handling visit import rejections. Lastly, it mentions how agencies can access their EVV Compliance percentage and where to find training materials and recordings.