Global Use of Collaboration Solutions in Hybrid Work

This report details the global use of collaboration solutions in hybrid working environments, focusing on how companies manage security risks associated with these technologies. It highlights the increasing integration of collaboration tools, like Microsoft Teams, into operational processes and the shift in communication methods due to hybrid work models. The study presents findings from an international survey involving 540 IT managers and users in companies with at least 50 employees. It examines how collaboration solutions facilitate the exchange of sensitive information and the challenges posed by shadow IT. The report identifies current trends in workplace models and the implications for communication practices, particularly in terms of how employees utilize collaboration tools for both professional and personal interactions. Data indicates significant variations in usage patterns based on company size and the hybrid nature of work arrangements. Overall, the document aims to provide an understanding of the risks and operational demands linked to modern collaboration solutions.