This case study details the experience of the City of Tartu in Estonia regarding its data backup challenges with Atlassian's Jira Asset Management. The city's IT team faced a significant issue when a deletion error led to the loss of approximately 2,000 assets, which prompted the need for a reliable backup solution. After recovering only 70 to 80 percent of the lost data, the team sought an effective backup strategy. They opted for HYCU, which they had previously used for on-premises data protection. The deployment of HYCU for cloud infrastructure, including Jira and S3 storage, was completed in under a day. The team reported satisfaction with HYCU's performance, ease of use, and responsive support, noting that it allows for quick and granular data recovery. The case study concludes with the team's confidence in HYCU's capabilities as they consider expanding its use to other applications in the future.