AI Agent Adoption in Healthcare Organizations

This technical report evaluates the adoption of AI agents within healthcare organizations, highlighting the findings from a survey conducted by Forrester Consulting. The report outlines the current state of AI agent usage, revealing that while over half of healthcare firms have begun implementing AI agents, most deployments are still in early stages and limited to specific teams or individuals. Key obstacles to broader adoption include challenges with integrating diverse data repositories and a lack of regulatory readiness. The report emphasizes that healthcare leaders are optimistic about the potential of AI agents to enhance operational efficiency and patient experiences. It documents the growing urgency for organizations to scale their AI initiatives to keep pace with industry peers and meet rising care demands. The report also discusses the importance of leveraging enterprise knowledge to drive innovation and improve patient care, marking a significant shift in how healthcare organizations approach digital transformation.