Organizational Readiness for Generative Artificial Intelligence

This whitepaper addresses the organizational readiness necessary for successfully implementing Generative Artificial Intelligence (GenAI). It outlines the critical role of unstructured data in enabling GenAI and emphasizes the importance of employee engagement, content access, and content hygiene as key factors for success. The document explains that organizations must create enabling conditions for GenAI to avoid wasted resources and ensure a return on investment. It details how organizations can leverage their unique content as a competitive advantage and describes the significance of Retrieval-Augmented Generation (RAG) in providing context-specific results. The whitepaper also discusses the necessity of fostering a culture of change acceptance and equipping employees with the skills to adapt to new technologies. It provides assessments for stakeholders to evaluate their readiness for GenAI projects and encourages organizations to focus on motivating their workforce rather than solely relying on technical expertise. Overall, the document serves as a guide for leaders aiming to enhance their organization's capabilities in utilizing GenAI effectively.