Centria Healthcare Contract Management Case Study

This case study details Centria Healthcare's implementation of Kiriworks Contract Management to improve its contract management processes. Founded in 2009, Centria Healthcare provides pediatric nursing and has expanded its services to include Applied Behavior Analysis therapy through Centria Autism. As the number of contracts approached 200, the organization recognized the need for a more efficient management system than their previous manual tracking methods. A cross-departmental team was formed to identify requirements for a contract lifecycle management solution. The evaluation process included scoring RFP responses and conducting vendor demonstrations. The implementation, which took 19 months, involved importing historical contracts and customizing the solution to meet specific organizational needs. The new system enhances visibility into contract statuses, allows for user-level security, and facilitates the creation of standardized contract language. Overall, the implementation has significantly increased efficiency and decision-making capabilities within Centria Healthcare.