IBM Sterling Order Management Event Readiness 2024

This document is a guide for the IBM Sterling Order Management Event Readiness for the year 2024. It outlines the objectives and strategies for ensuring peak performance during critical business events. The document details the roles of various team members involved in the readiness process, including program directors, technical leads, and support engineers. It presents a comprehensive agenda that includes best practices for application and order flow performance, customization, and large order handling. The guide emphasizes proactive engagement and prescriptive guidance to mitigate potential risks. It also discusses the importance of continuous improvement of the platform, focusing on performance, stability, and reliability. Additionally, the document includes recommendations for using the Configuration Deployment Tool (CDT) effectively, addressing common issues, and optimizing application performance through various best practices. Overall, it serves as a resource for preparing for peak season success in order management.