Chemonics Contract Intelligence Platform Implementation

This case study details the implementation of a contract intelligence platform at Chemonics, facilitated by Icertis. The objective was to streamline the complex contracting process across a diverse user base in developing economies. The challenges faced included high administrative costs and slow contract cycle times due to the lack of integration between existing Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) systems. The solution involved deploying a scalable, cloud-based platform that improved contract creation speed and efficiency while providing full visibility into contractual obligations. As a result, Chemonics achieved a 50% reduction in contract turnaround time and administration costs, alongside enhanced search functionality for critical information. The platform's user-friendly interface allowed for a multinational rollout with minimal training, significantly reducing administrative overhead and improving productivity across all business units. Automated reporting features further optimized the contracting process, enabling Chemonics to better serve its global client base.