Gateway Health Plan Contract Lifecycle Management Solution

This case study outlines the implementation of a contract lifecycle management (CLM) solution by Gateway Health Plan to enhance compliance and streamline procurement processes. The document details Gateway's challenges with their previous manual contract management system, which was insufficient for managing a high volume of complex contracts. The solution provided by Icertis was deployed remotely in 86 days and included features such as tracking multiple exhibits and auditing contract changes. This implementation aimed to prevent the use of nonstandard clauses and ensure regulatory compliance. The results indicated improved visibility and efficiency in contract processes across Gateway's $1.6 billion operation. Additionally, the advanced analytics offered by the Icertis platform allowed for better visualization of contract data, facilitating timely actions on expiring contracts. The case study emphasizes the importance of a robust contract management platform in meeting strict compliance and approval standards within the healthcare sector.