HERE Technologies Legacy Contract Digitization Case Study

This case study outlines the implementation of Icertis’ AI capabilities by HERE Technologies to digitize 70,000 legacy contracts. The primary objective was to leverage artificial intelligence to unlock critical business insights from these contracts, which were previously stored in non-digitized, unstructured formats. The challenge faced by HERE was that without access to these legacy contracts, the goal of creating a single source of truth for contract management was incomplete. The Icertis DiscoverAI application was utilized to automate the digitization process, significantly reducing the time required compared to manual methods. The results included the successful digitization of all contracts four months ahead of schedule, enabling HERE's workforce to access valuable data for improved decision-making. The integration of these contracts into the enterprise data pool empowered employees, particularly sales teams, to make proactive decisions regarding renewals and upselling, ultimately enhancing revenue and contract turnaround times.