Summary
This whitepaper presents the IDBS GxP Cloud, a Software as a Service (SaaS) solution designed for GLP and GMP environments. It outlines the deployment strategy and the controls implemented to ensure that the cloud environment meets user needs. The document details the benefits of using the IDBS GxP Cloud, including high availability, scalability, automated disaster recovery, and simplified provisioning of test environments. It describes the roles of IDBS Site Reliability Engineering (SRE) team in managing the cloud infrastructure and installation processes, which adhere to ISO 9001 and ISO 27001 standards. The whitepaper also explains the onboarding process for customers, the configuration of the cloud environment, and the responsibilities of both IDBS and the customer in managing the system. Furthermore, it discusses the upgrade process, which allows organizations to benefit from new versions annually while maintaining compliance and operational efficiency. Overall, the document serves as a comprehensive guide to the IDBS GxP Cloud service.
