Facilities Management Implementation at Atlantis Dubai

This document is a case study detailing the implementation of Idox's CAFM Explorer® for facilities management at Atlantis Dubai, specifically for the AMSA 2 accommodation facility housing around 2,500 staff members. The case study outlines the challenges faced by the facilities management team in managing maintenance and repair activities, particularly in a newly built facility post-COVID-19. The document explains the decision-making process that led to the selection of CAFM Explorer®, highlighting its cloud-based and on-premises capabilities. It describes how the software streamlines FM tasks, enhances reporting, and improves inventory management. The case study includes insights from Santhosh Baby, the Facilities Manager, who discusses the benefits of using CAFM Explorer® over the years, including reduced manual work, quicker job assignments, and improved efficiency. The document concludes with an overview of how the software has enabled better visibility of operations and inventory management, ultimately leading to enhanced productivity within the facilities management team.