Disaster Recovery and Management Services Overview

This document is a guide detailing the services provided by IEM, a leader in disaster recovery and management. It outlines IEM's extensive experience, spanning over 38 years, in assisting states, territories, and communities in recovery efforts following disasters. The guide describes various services offered, including FEMA Public Assistance program management, Individual Assistance program management, and long-term recovery program management. It highlights IEM's commitment to putting survivors first and emphasizes the importance of data-driven services in emergency management. The document also presents IEM's involvement in significant recovery efforts, such as those following Hurricanes Ian, Nicole, Fiona, and Maria, as well as the COVID-19 pandemic. Additionally, it mentions the organization's expertise in grants management and compliance with federal programs. The guide serves as a resource for understanding IEM's capabilities and the critical role it plays in disaster recovery and resilience.