Medicaid Unwinding Support and Services Overview

This document is a guide detailing IEM's support services for the Medicaid unwinding process following the end of the Families First Coronavirus Response Act (FFCRA). It outlines the challenges faced by states as they return to regular Medicaid renewal processes after a three-year pause during the pandemic. The guide highlights that approximately 15.5 million low-income Medicaid beneficiaries are expected to lose coverage, with a significant number being children. IEM offers a comprehensive range of services, including strategic planning, intake and case management, eligibility and recertification processing, call center support, and training services. The document emphasizes the importance of accurate reporting and appeals processing to ensure transparency and compliance. IEM's expertise and established processes aim to assist states in managing the transition effectively, thereby helping to retain eligible enrollees and minimize coverage loss during this critical period.