Implementation of IFS Cloud at Rodda's Clotted Cream

This case study details the implementation of IFS Cloud at Rodda's Clotted Cream, a family-owned business in Cornwall, UK, known for its clotted cream and other dairy products. The company transitioned to IFS Cloud to enhance its operations and customer service after outgrowing its legacy ERP system. The implementation process began in April 2022 and went live in January 2024, involving around 200 users. Cooper Software, an IFS partner, played a crucial role in this transition, providing project management, training, and support. The use of IFS Cloud has enabled Rodda's to process over 8,000 orders monthly and manage significant volumes of milk and cream production efficiently. The system offers live data capabilities, essential for timely order processing and compliance traceability. Future plans include adopting AI features with IFS.ai copilot to further enhance operational efficiency. The case study emphasizes the importance of community integration for support and knowledge sharing during the ERP journey.