Upfield's Digital Transformation and Paperless Commissioning

This case study details Upfield's commissioning of a new paperless production facility and its integration of the Poka platform. The document outlines the challenges faced, including the high percentage of new hires and the introduction of new equipment. It describes the strategic decision to leverage Poka for creating digital work instructions and managing operational issues, which resulted in significant cost savings and efficiency improvements. The case study highlights key performance indicators, such as a $300,000 savings from in-house work instruction creation and a 70-day reduction in issue resolution time. Additionally, it explains how the democratization of content creation empowered employees to contribute to training and knowledge sharing, fostering a culture of continuous improvement. The use of visual dashboards for data-driven decision-making and the transition to a paper-free process are also discussed, emphasizing the overall impact on operational excellence and sustainability goals.