Salesforce Services Overview and Implementation Guide

This document is a guide that outlines the various Salesforce services offered by CDW, aimed at helping businesses optimize their use of Salesforce products. It details several key service areas, including consulting, implementation, optimization, transformation, maintenance, and commerce. The consulting services focus on strategic opportunities through discovery phases with stakeholders to identify business goals and requirements. Implementation services cover both new deployments and add-on clouds across various Salesforce products. Optimization services aim to enhance efficiency by analyzing current performance and improving security and functionality. Transformation services address the challenges of digital transformation, including platform migration and system integration. Maintenance services ensure that Salesforce environments operate efficiently, allowing businesses to focus on core activities. Lastly, the commerce services provide insights into Salesforce Commerce Cloud performance, helping businesses address gaps and improve their commerce strategies. The document emphasizes the comprehensive support CDW offers to enhance Salesforce utilization.