Centralized Expertise Management Platform Implementation

This document is a case study detailing the implementation of the Arup People platform, a centralized system designed to manage employee expertise and streamline access to knowledge within Arup, a global design firm. The case study outlines the challenges faced by Arup due to decentralized expertise management, including inefficiencies in bid preparation and high labor costs associated with manually curating CVs. The document describes the strategic initiative led by Arup's leadership to develop a unified platform that enhances collaboration and optimizes resource utilization. It details the selection of ikaun as the solution provider, the implementation process, and the features of the platform, such as semi-automated CV generation and multilingual support. The case study also presents measurable outcomes since the platform's launch, including improved bid quality, increased user engagement, and enhanced global collaboration. The results underscore the platform's role in driving operational efficiency and client satisfaction, demonstrating its strategic value to Arup's long-term success.