WSDOT Modernization with ILINX Process-Improvement Platform

This case study outlines the Washington State Department of Transportation's (WSDOT) initiative to modernize its document management system by adopting the ILINX process-improvement platform. The objective was to replace an aging document management system with a more efficient solution for imaging, workflow, and content management. The ILINX platform enables quick and easy data capture from various sources and devices without page-count licensing, making it a cost-effective choice. The case study details WSDOT's evaluation process, where 14 proposals were reviewed, leading to the selection of ILINX for its flexibility and capabilities. The architecture of the platform allows WSDOT to leverage its internal IT team's expertise for implementation and user support. The document also highlights the investment return, emphasizing the uptime and security provided by ImageSource, along with the platform's ability to adapt to future needs. The case study presents a comprehensive view of the modernization efforts undertaken by WSDOT.