Barnes & Thornburg iManage Cloud Implementation Case Study

This case study details the implementation of the iManage Cloud platform by Barnes & Thornburg, a prominent US law firm. The firm transitioned from on-premises systems to the cloud to enhance operational efficiency and allow attorneys to focus on higher-value tasks. The Chief Information Officer, Joan Holman, emphasizes the importance of technology in improving service delivery and maximizing the use of personnel's time. The firm evaluated various document management systems before selecting iManage for its comprehensive features and capabilities. The case study outlines the challenges faced during the transition and the strategies employed to ensure high adoption rates among attorneys. It highlights the significance of ongoing training and support to facilitate effective use of the technology. The iManage Cloud platform is described as integral to the firm's operations, providing a secure and organized environment for managing sensitive client information. The case study concludes with insights on the firm's future plans to explore AI technologies while maintaining a focus on data security.