Optiv Analysts Enhance Cybersecurity Skills

This case study outlines how Optiv, a leader in cybersecurity solutions, partnered with Immersive Labs to enhance the skills and knowledge of their threat analysts. Optiv faced the challenge of providing consistent and scalable training for analysts at various experience levels to effectively respond to emerging cyber threats. The Immersive Labs Cyber Workforce Resilience Platform was implemented to address this need, offering hands-on labs that improved the speed, quality, and accuracy of threat responses. The platform enabled analysts to complete an average of over 40 hours of labs within the first nine months, covering 92 of the 110 MITRE techniques. The program fostered engagement through gamification and encouraged collaboration among analysts, enhancing knowledge exchange on complex topics. The flexibility of the platform allowed analysts to learn in a virtual environment tailored to their unique skills. Overall, the collaboration with Immersive Labs resulted in significant improvements in analyst performance and training effectiveness.