Legacy Application Management Case Study

This case study outlines the collaboration between a tri-state hospital system and Impact Advisors to manage legacy applications during the implementation of the Epic system. The hospital recognized that the successful transition to Epic required the full attention of its IT staff, necessitating a complete handoff of legacy application management to avoid distractions. Impact Advisors provided a tailored solution that included a single contract with a fixed fee, a blended team of onshore and nearshore analysts, and a focus on defined service outcomes. The partnership involved cataloging third-party applications, setting clear expectations, and ensuring compliance with regulatory standards. Additionally, the case study details how the training of nearshore analysts was conducted to support the transition, allowing the hospital to maintain operational integrity while preparing for the Epic implementation. The results indicated that all projects were completed on time and within budget, with cost savings being reinvested into further initiatives.