Stabilizing Financial Operations After ERP Implementation

This case study details the engagement of Impact Advisors with a leading academic health system to stabilize and modernize its financial operations following a complex Oracle ERP installation. The health system faced significant disruptions due to a reduction in finance-related positions, which created knowledge gaps and hindered the transition for newly promoted leaders. The organization implemented a new Oracle ERP platform without a reporting and analytics layer, resulting in reliance on manual spreadsheets for financial reporting. Impact Advisors focused on five interdependent workstreams to address these challenges, including transforming the financial close process, remediating Oracle payroll issues, and automating both external and internal financial reporting. The engagement led to measurable improvements in financial operations, including a reduction in the monthly ledger close cycle and enhanced governance. Additionally, embedded leadership from Impact Advisors provided strategic direction and training to newly promoted finance leaders, ensuring sustainability of the improvements made during the engagement.