Case Study on Imprivata Enterprise Access Management

This case study details the implementation of Imprivata Enterprise Access Management (EAM) at Stock Yards Bank & Trust, a financial institution with $1.6 billion in assets and 28 branch offices. The primary challenge faced by the bank was the management of multiple application passwords, which led to user frustration, lost productivity, and a high volume of helpdesk calls for password resets. The bank sought a solution that would enhance data security and ensure compliance with regulations such as the Gramm-Leach-Bliley Act and the Sarbanes-Oxley Act. After evaluating various options, the bank selected Imprivata EAM, which allows users to authenticate their identities using biometric fingerprint scanners. This implementation resulted in increased productivity, improved regulatory compliance, and a significant reduction in helpdesk calls related to password issues. The positive feedback from users highlighted the ease of access provided by the new system, eliminating the need for memorizing complex passwords.