Dairy Manufacturer Overtime Management Case Study

This case study outlines the challenges faced by a leading dairy manufacturer in Wisconsin, which operates a single site with a continuous production schedule. The facility experienced excessive overtime costs and inefficient scheduling processes, leading to over 2,600 overtime hours in May 2024, costing $107,240. The issues included supervisor overload due to manual scheduling and employee friction caused by disputes over overtime sign-up fairness. Indeavor's workforce management solution addressed these challenges by providing data-driven overtime insights, automating scheduling processes, and improving the overtime sign-up experience through the Engage App. The solution enabled frontline supervisors to reduce manual scheduling time, allowing them to focus on operational improvements. Additionally, real-time visibility into overtime tracking supported better staffing decisions. The implementation of these strategies resulted in a 52% reduction in monthly overtime hours and a $56,000 decrease in monthly overtime spending.