Database Administration Services Case Study

This case study outlines the database administration services provided for over 100 wireline and wireless applications, focusing on database infrastructure, administration, and monitoring. The services support various functions including network engineering, inventory management, service fulfillment, assurance, and applications related to 5G network systems. The scope of the services includes performance monitoring, alerts, deployments, maintenance, and comprehensive management of database systems. Challenges addressed include managing distributed databases across hybrid environments, ensuring high availability and performance, and minimizing downtime during upgrades and migrations. The case study details the implementation of real-time monitoring with automated alerts, centralized dashboards for visibility across environments, and automated SQL script deployments to reduce errors. Additionally, it discusses support services for troubleshooting and disaster recovery, as well as strategies for high availability and proactive backup management.