Hybrid Cloud Infrastructure Transformation Case Study

This case study outlines the transformation of a customer's hybrid cloud infrastructure due to dissatisfaction with their previous service provider. The client faced significant IT challenges that hindered process improvement and business growth. The study details the scope of work, which includes assessing and replacing outdated systems, optimizing IT operations, and implementing Infrastructure as Code for AWS. The solution involved migrating legacy workloads to a scalable hybrid cloud environment, re-architecting applications for cloud compatibility, and establishing a unified service management view. The approach leverages the client’s enterprise architecture and includes a global IT service desk. Key benefits highlighted include a fixed pricing model that resulted in a 25% cost saving and enhanced infrastructure savings through optimized hybrid cloud adoption. The roadmap also includes plans for retiring mainframe systems by the end of 2021, emphasizing the strategic direction for future IT operations.