Cairns Regional Council's Implementation of SpiraTeam

This case study details the implementation of SpiraTeam by Cairns Regional Council, which is the 16th-largest local government council in Australia. The council manages various services, including rates, water, waste, and library services, while also catering to tourism needs in the region. The primary objective of the project was to enhance the IT systems' testing and incident management processes. SpiraTeam was procured in 2013 and has since become the main platform for pre 'Go Live' software testing and incident management. The tool supports various testing functions, including regression and user acceptance testing. Key benefits outlined include improved traceability through visual records of tests, accessibility for stakeholders, centralized management of test cases, and customization options to track additional metadata. The case study emphasizes the collaborative nature of the tool, allowing business stakeholders to contribute to the testing process effectively.