Regulatory Intelligence Team Workflow Improvement

This case study details the implementation of Infodesk's technology by a Regulatory Intelligence team in a global pharmaceutical company. The objective was to enhance the accuracy, efficiency, and timeliness of their workflow by consolidating over 370 disparate information sources into a centralized hub. The challenges faced included information overload and the inefficiency of manually searching through various content sources, which included both open-source and premium materials. By utilizing Infodesk, the team was able to automate alerts for real-time updates and streamline access to critical information. The implementation led to a significant increase in employee engagement, with over 90% of the team subscribing to topic alerts within three months. The centralized insight hub not only improved the workflow of the Regulatory team but also demonstrated broader enterprise benefits, leading to the solution's adoption in three additional teams across the organization.