Case Study on Research Program Management Transformation

This case study details the transformation of research program management at the University of Memphis through the implementation of InfoReady. The document outlines the challenges faced by Brian Evans and his team, which included managing submissions through cumbersome manual processes involving emails and spreadsheets. As the volume of applications increased, tracking deadlines became increasingly difficult, detracting from their ability to support faculty. The solution involved adopting InfoReady, which centralized the management of applications, reviews, and decisions. The team benefited from automated routing, notifications, and real-time tracking, which streamlined their workflows. The results demonstrated significant improvements in efficiency, clarity, and control, allowing the research office to handle more programs with reduced administrative workload and errors. This transformation not only enhanced communication among stakeholders but also enabled the team to focus more on advancing research and supporting faculty success.