Sunset Transportation Client Portal Implementation Case Study

This case study details the implementation of the WebFOCUS analytics platform by Sunset Transportation, a third-party logistics provider. The objective was to enhance their analytics capabilities to better serve clients by providing a customer-facing portal named LOGIK. The portal features two initial dashboards: Shipment Metrics and Live In-Transit, which allow clients to visualize real-time shipping activities and monitor financial metrics. The integration of WebFOCUS with AWS enables scalability and flexibility, eliminating the need for traditional hardware investments. The case study outlines how the portal supports data transparency, allowing clients to access detailed shipment data and make informed decisions regarding carrier selection. The implementation also includes the establishment of ETL processes to streamline data flow from various sources into a Snowflake data warehouse, enhancing operational efficiency. Overall, the case study emphasizes the benefits of improved data management and analytics capabilities for logistics planning and decision-making.