Global Capability Center Services 2025 Study

The document is a research report that focuses on the Global Capability Center (GCC) Services 2025 study, which examines the service provider ecosystem that supports the establishment and enhancement of GCCs. It outlines the growing significance of GCCs in optimizing business processes and improving operational efficiency. The report details how service providers assist organizations in determining the suitability of GCCs as a strategic option, evaluating business needs, and navigating complex regulatory environments. Additionally, it describes the role of these providers in optimizing existing GCCs through various methodologies, including process reengineering and digital transformation initiatives. The study aims to clarify the critical roles of service providers in both the setup and optimization phases of GCCs, emphasizing their impact on organizational success and the broader economic landscape. Furthermore, it introduces quadrants assessing providers based on their capabilities in GCC design, setup, and enhancement.