Motala Municipality Onboarding Process Automation Case Study

This case study outlines the automation of the onboarding process at Motala Municipality, which employs nearly 5,000 individuals. The municipality recognized the need to streamline its onboarding procedures, which involved multiple stakeholders and manual steps, leading to complexity and inefficiencies. Prior to automation, onboarding could take up to six hours of administrative work per new employee, often resulting in delays in access rights and work materials. The implementation of InRule Process Automation significantly reduced the time required for onboarding to just one hour, representing an 83% decrease. The study details how the new system integrates various software and improves information quality, allowing new employees to be productive from day one. It also highlights the municipality's commitment to continuous improvement and future automation initiatives, such as offboarding processes. The case study emphasizes the importance of structured workflows and the positive impact of automation on employee satisfaction and operational efficiency.