Capital Radiology PACS Migration Case Study

This case study details the staged implementation of Intelerad's Enterprise Viewer and IntelePACS at Capital Radiology, a prominent diagnostic imaging provider in Australia. The project aimed to enhance referrer support and improve radiology productivity through a modular approach that minimized disruption to existing operations. Capital Radiology faced several challenges, including the need for better connectivity for referring physicians, integration issues with newly acquired sites, and limitations in their existing technology infrastructure. The initial focus was on addressing referrer connectivity, which led to significant improvements in patient care and referrer experience. The deployment of InteleViewer as a primary diagnostic tool facilitated seamless reporting across geographically dispersed sites. The study outlines the operational, organizational, and clinical benefits achieved, such as increased efficiency, reduced PACS support needs, and improved report turnaround times. The successful implementation has positioned Capital Radiology to further enhance its technological solutions and customer care outcomes.