Summary
This case study details the operations and patient care initiatives of Hôpital Maisonneuve-Rosemont (HMR), one of Quebec's largest hospitals, founded in 1954 and located in Montreal East. The hospital serves over 670,000 residents, admitting more than 22,000 patients annually and treating approximately 69,000 emergency room visitors. HMR is recognized for its extensive healthcare services, which include family medicine and specialized care in fields such as immune-oncology and nephrology. The hospital employs over 5,157 staff members, including 18 radiologists, and performs between 180,000 and 220,000 radiology studies each year. HMR has implemented Intelerad's IntelePACS and InteleViewer solutions to enhance its radiology department, transitioning from a film-based system to digital imaging. This shift has improved diagnostic quality and patient care efficiency. HMR's commitment to quality management is evident through its dedicated teams focused on continual improvement and high patient satisfaction ratings.
