Intellect is a software company based in the United States, established in 2000, with a workforce of 51 to 200 employees and reported revenue of approximately $21.4 million. The company specializes in business intelligence software and offers solutions across various sectors, including healthcare, mental health care, and marketing services. Intellect's published content primarily focuses on quality management systems (QMS) and their economic implications, particularly the concepts of the Cost of Quality (COQ) and the Cost of Poor Quality (COPQ). Their document, "ROI Guide," emphasizes the importance of modernizing QMS technology to enhance organizational performance and outlines strategies for building a business case to justify investments in quality management. The guide highlights that effective QMS can lead to significant returns on investment by addressing both internal and external failure costs. Intellect’s approach to QMS emphasizes the need for configurable solutions tailored to the unique requirements of different businesses, recognizing that a one-size-fits-all model may not be effective in all contexts.