Agentic AI's Strategic Ascent and Transformation

This document is a research report that examines the strategic ascent of agentic AI and its implications for business operations. It outlines how organizations are shifting from merely improving existing processes to developing entirely new operational models centered around autonomous decision-making. The report highlights that a significant majority of executives recognize the need for a new operating model to maximize the benefits of agentic AI, with 78% stating that current investments focus primarily on process optimization rather than transformation. It presents findings from a survey of 800 C-suite executives across various industries, revealing a divide between organizations that are process-focused and those that are transformation-driven. The latter group is more likely to create new capabilities and achieve substantial business performance improvements. The report also discusses the expected growth of autonomous decision-making by 2027 and provides an action guide for organizations to build synergistic operating models that leverage agentic AI effectively.