2025 Convenience Store Trends Report

The 2025 Convenience Store Trends Report outlines the evolving landscape of convenience retail, emphasizing the shift from traditional models to more customer-focused strategies. It documents the increasing popularity of made-to-order food, which has become a significant draw for consumers, with 85% having tried it from convenience stores. The report highlights that perceived value is crucial, as 72% of consumers now view convenience stores as viable alternatives to quick-service restaurants (QSRs). Additionally, it presents findings from consumer surveys and operational audits, revealing insights into customer preferences, loyalty programs, and the impact of technology on shopping habits. The report also discusses the growing importance of electric vehicle (EV) charging stations, noting that 20% of consumers are more likely to visit a store with such facilities. Overall, the report emphasizes the need for convenience stores to adapt to changing consumer expectations and enhance their offerings to remain competitive in the market.