Digital Quality Engineering Foundation for Saudi Government

This document is a case study detailing the establishment of a digital quality engineering foundation for a Saudi government entity. It outlines the challenges faced by the client, including inefficiencies and delivery risks due to fragmented transformation, development, and quality functions. The increasing complexity of applications and the absence of a unified governance model further compounded these issues. ITC Infotech was selected for its capability to deliver comprehensive digital transformation and to create scalable platforms of excellence. The case study describes the implementation of two platforms focused on Quality Assurance and Digital Transformation & Data Analytics, the rationalization of the technology stack, and the establishment of compliance with regulatory guidelines. It also highlights the significant improvements achieved, such as a 53% reduction in total cost of ownership, a 70% improvement in time-to-market, and enhanced testing efficiency with 80% of test cases automated. The document emphasizes the continuous innovation efforts through the establishment of an Innovation Lab.