The 2023 Forecasting Benchmark Survey Report by Itron provides a comprehensive analysis of forecasting practices within the electric and natural gas industries. Conducted from February to July, this year's survey gathered responses from 123 participants, marking the highest number since the survey's inception in 2012. The report outlines various sections including forecast accuracy, electric and natural gas forecast growth, and customer growth metrics across different sectors. It details the impact of COVID-19 on sales trends, noting a recovery in residential and commercial sales while highlighting the challenges faced in forecasting accuracy due to pandemic-related disruptions. The report presents data on historical sales growth and future forecasts, emphasizing the trends in customer growth rates for residential and commercial classes. It also discusses the implications of these trends for future energy consumption and sales growth expectations, providing valuable insights for industry stakeholders.