Supplier Collaboration PO Cancellation Response Guide

This guide provides detailed instructions for suppliers on how to respond to Purchase Order (PO) cancellation requests from Jabil. It outlines the communication process, which involves receiving an email with an Excel attachment from the e2open system. Suppliers are informed about the types of cancellation confirmation options available: 'Cancel Accepted' and 'Cancel Rejected'. The document specifies the procedure for each option, including the necessary steps to take when accepting or rejecting a cancellation request. For accepting a cancellation, suppliers must update the Excel file accordingly and ensure that the promise quantity is accurately reflected. If rejecting, additional steps include confirming the arrival date and providing necessary comments. The guide emphasizes the importance of not renaming the attachment or changing the email subject when replying. Overall, it serves as a comprehensive resource for managing PO cancellation communications effectively.