Summary
This case study details the collaboration between VELUX and Jabil in the development of the VELUX Touch control pad, aimed at enhancing user interaction with VELUX's electronic products. Historically self-reliant, VELUX sought to innovate and streamline their product offerings by outsourcing electronics manufacturing expertise to Jabil. The partnership emerged from VELUX's need to adapt to evolving technologies and customer demands for a more user-friendly interface. The study outlines the challenges faced, including establishing credibility in outsourcing and addressing new technological requirements. It also describes the solutions implemented, such as process improvements, design for manufacturability, and performance resilience amidst geopolitical instability. The benefits of this collaboration are highlighted, showcasing how Jabil's contributions validated the outsourcing model for VELUX and alleviated capacity constraints. The successful partnership not only led to the timely market introduction of the VELUX Touch but also strengthened the relationship between the two companies for future projects.
