Educating Hospital Boards on Quality and Safety

This guide outlines the responsibilities of hospital boards in relation to the Quality Assessment and Performance Improvement (QAPI) program mandated by the Centers for Medicare & Medicaid Services. It details how risk managers can effectively educate board members about quality and safety issues. The document emphasizes the importance of regular presentations and clear communication tailored to the board's understanding, considering that many members may lack clinical backgrounds. It suggests providing educational materials and fostering ongoing discussions about quality and safety at every board meeting. The guide also highlights the legal responsibilities of board members regarding patient care and the necessity for a data-driven QAPI program that tracks medical errors and adverse events. Risk managers are encouraged to collaborate with quality departments to ensure comprehensive reporting and continuous education on performance improvement initiatives. The document serves as a resource for risk managers seeking to enhance board engagement in quality and safety oversight.