Emory University Procurement Automation Success

This case study outlines the procurement automation journey of Emory University, which implemented JAGGAER's solutions to enhance its procurement operations. Prior to 2006, Emory's procurement office lacked visibility into departmental spending, leading to inefficiencies and missed opportunities for cost savings. By leveraging JAGGAER's eProcurement platform, Emory established a streamlined process that improved governance and reduced maverick spending. The introduction of 'Emory Express' facilitated a one-stop shopping experience for faculty and staff, ensuring compliance with strategic suppliers. The university reported significant financial benefits, including a six-to-one return on investment and positive cash flow within 12 months. Approximately 45 percent of savings were attributed to process efficiencies, while 55 percent stemmed from negotiated discounts and contract compliance. The successful implementation of JAGGAER's solutions has positioned Emory to adapt its ERP with minimal impact on end-users, demonstrating the effectiveness of procurement automation in higher education.