Cisco Mac Choice Program Impact Analysis

This document is a technical report that outlines the impact of the Mac@Cisco program on various metrics within the organization. It presents data showing significant reductions in DNS loss and gateway latency, alongside employee performance improvements when using Mac devices. The report details the percentage of Cisco employees utilizing Macs across different roles and highlights the advantages of allowing employees to choose their preferred devices. It includes findings from Cisco's IT department regarding the total cost of ownership (TCO) for Macs compared to Windows PCs, showing a lower TCO over three and four years. Additionally, the report discusses the reduced burden on IT support, with fewer engineers required and a decrease in support tickets and hardware issues for Mac users. The document emphasizes the correlation between device choice and employee satisfaction, as well as the security advantages of Macs, including fewer virus cases and cyber threats detected.